Legal
Last updated 2 July 2026
Welcome to the SafeHaven Counselling website. By using this website, you agree to the following terms.
The information on this website is provided for general informational purposes only. It is not a substitute for professional counselling, psychological assessment, medical advice, diagnosis, treatment, or emergency support.
Visiting this website, submitting an enquiry, or using the booking platform does not automatically create a counsellor-client relationship.
Counselling services begin only after an appointment has been confirmed and the required forms, including the Professional Counselling Informed Consent Form, have been completed.
3. Emergency or crisis support
SafeHaven Counselling is not an emergency or crisis service. If immediate help is required, please contact emergency services at 999 or go to the nearest hospital emergency department.
You agree to use this website respectfully and only for lawful purposes. You must not misuse this website, attempt to interfere with its security, or use it in a way that may affect its proper functioning.
This website may link to third-party platforms used for booking, payment, forms, telehealth, communication, or related administrative purposes. These platforms may have their own terms, privacy practices, and security measures.
All content on this website, including text, images, branding, design, and materials, belongs to SafeHaven Counselling unless otherwise stated. Website content may not be copied, reproduced, or used without permission.
SafeHaven Counselling may update these Website Terms of Use from time to time. The latest version will be made available on this website.
For questions about these Website Terms of Use, please contact:
Email: admin@safehavencounselling.com.my
Contact: +60 11-6848 3879
Kuala Lumpur, Malaysia
Safe Haven Counselling is not a crisis service. In an emergency, call 999 or Befrienders KL: 03-7627 2929 (24 hours).
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