Professional Counselling Services — Kuala Lumpur & Online
When something feels wrong and you can't fix it alone — let me help you.
A safe space where you can process your emotions, understand your patterns, and begin to move forward. Without judgment.
“You are not alone in your struggle. There are people who care about you and want to help.”
— Charlie Mackesy
You're functioning. But something still feels off.
You finished university. You built the career. You show up for everyone around you. And yet — underneath it all — something feels uncertain, heavy, or stuck.
Maybe it’s anxiety that appears from nowhere. A relationship pattern that keeps repeating. A voice inside that tells you you’re not quite enough. Or a life that looks fine on the outside but doesn’t feel that way on the inside.
This is more common than you think. And it’s exactly what this space is for.
You don't have to keep navigating this alone.
About Jerusha
I became a counsellor because everyone deserves a space where they can be honest — about their pain, their fears, and their dreams.
Working with adults navigating anxiety, panic, self-worth struggles, and relationship patterns that often trace back to early family experiences, my approach is structured and evidence-based — rooted in CBT — while remaining warm, trauma-informed, and attuned to each person’s story.
My clients are often high-functioning people — managing careers, relationships, and responsibilities — while quietly struggling underneath. They’re psychologically curious, ready to engage, and looking for more than just someone to listen. They want to understand themselves better and build something more stable.
My Approach
- — Cognitive Behavioural Therapy (CBT)
- — Trauma-informed & Attachment-aware Practice
- — Emotionally Focused Individual Therapy (EFT)
- — EMDR (Psycho-traumatology)
- — Somatic-informed Tools
BSc Management — University of Nottingham, UK | Master of Professional Counselling — Monash University, Malaysia
Services
What working together looks like
One-on-one sessions focused on you
We work at your pace, with clear direction — building insight, developing practical tools, and moving toward the changes you're ready to make.
- Anxiety and panic
- Self-worth and confidence
- Relationship patterns
- Family dynamics
- Life transitions and identity
Clarity when your work life feels stuck
Navigating career transitions, workplace stress, or questions of direction and purpose — structured support to help you move forward with confidence.
- Career direction and transitions
- Workplace stress and burnout
- Professional identity
- Confidence at work
- Work-life balance
Where We Meet
In person or online
Getting Started
How it works
Kota Damansara
5-3 The Strand, PJU 5/20E
Kota Damansara, 47810 PJ
A calm, private space in Kota Damansara.
Petaling Jaya
Centum @ Oasis Corporate Park
Ara Damansara, 47301 PJ
Conveniently located for those based in PJ and Subang.
Malaysia & International
Sessions via secure telehealth platform. Available including evenings and weekends.
Based overseas? I work with Malaysian and South Asian clients in the UK, Australia, Singapore, and beyond. Timezone-friendly scheduling.
English & Bahasa Malaysia
Reach out
Use the booking link or send a WhatsApp message. No lengthy forms. Just take the first step.
First session
We get to know each other. You share what's brought you here. Together we map out a direction.
Do the work
Regular sessions with clear intention — building insight, developing tools, and making real change.
Not sure if counselling is right for you — but concerned about someone you love? Reach out and let's talk it through.
FAQ
Questions you might have
The first session is a chance for us to get to know each other. I’ll ask about what brought you here, what’s been going on, and what you’re hoping to get from counselling. You don’t need to have everything figured out before you come — just showing up is enough. By the end, we’ll have a clearer picture of how we might work together.
Yes. What you share in sessions stays between us. Confidentiality has a small number of legal exceptions — specifically if there is a serious risk of harm to yourself or others. I will always explain these limits clearly before we begin.
This varies from person to person. Some people come for a focused block of 6 to 8 sessions. Others work with me over a longer period. We’ll review regularly so you always have a sense of where we are and where we’re heading. You are never locked in.
You can book directly through the booking link on this site, or reach me on WhatsApp. I’ll confirm your appointment and send you everything you need ahead of your first session.
I ask for at least 24 hours notice if you need to cancel or reschedule. Late cancellations and missed sessions may be charged at the full session rate.
Research consistently supports the effectiveness of online counselling for most presenting concerns. What matters most is the relationship and the work — not the room. That said, if you have a preference, I’ll always do my best to accommodate it.
If something has been weighing on you — even if you can’t fully name it yet — that’s reason enough to reach out. You don’t need to be in crisis to benefit from counselling. Many of my clients come in functioning well on the outside but knowing something needs to shift. That’s exactly who this space is for.
⚠ Important Notice
Safe Haven Counselling is not a crisis service. If you are in immediate distress or danger, please contact:
Befrienders KL: 03-7627 2929 (available 24 hours)
Mental Health Psychosocial Support: 1800-82-0066
Emergency services: 999
Ready to take the first step?
Reaching out is often the hardest part. I’m glad you’re here.
[WhatsApp Business number — coming soon]
In Person
Kota Damansara | Petaling Jaya
Online
Malaysia & International
I aim to respond to all enquiries within one business day.
Safe Haven Counselling
Kuala Lumpur, Malaysia
© 2026 Jerusha Crishantini Thomas
Safe Haven Counselling is not a crisis service. In an emergency, call 999 or Befrienders KL: 03-7627 2929 (24 hours).